Creating Feedback Loops in Complex Change
In change, feedback isn’t engagement theatre. It’s strategic intelligence. Here’s how to build feedback loops that let you lead through complexity — and why they matter more than ever.
Communicating Change
Don’t Overconstruct the Plan – Get the Basics Right and Iterate
The best change comms plans aren’t overbuilt. They’re flexible, focused, and designed to adapt. Here’s how to plan just enough to move — and then learn, adjust and keep going.
Arming the Messenger – Why Managers Are Your Most Important Audience to Support Through Any Change
Most change programmes rely on managers to deliver the message — but fail to support them properly. Here’s how to arm the messenger, not abandon them.
With Not To – Why Employee Engagement Has to Be Real, Not Faked
You can’t fake engagement. Employees know when they’re being ‘done to.’ This article explores how to involve people meaningfully in change — and why it matters more than ever.
Communications and Engagement Are Two Sides of the Same Coin – Don’t Split Them
Most organisations treat communication and engagement as separate disciplines. In change, that’s a mistake. This article explores why they need to be reconnected—and what happens when they are.
The Four Types of Organisational Change and How to Communicate Them
Change fatigue has turned into change overwhelm. This article shows how to match your communication style to the scale and impact of change, using a four-part framework adapted from Balogun and Hope Hailey.
Change and Transformation Visions – Painting the Future State
A well-crafted vision isn't a slogan. It's a tool to lead, align and energise your organisation through change. Here's how to paint the future state so people can move towards it with confidence.